It must be at least 720p for it to be HD. So, the lesson is…make sure you check the left rail grid of video details page to determine resolution, NOT the header icons. Please don’t hesitate to let us know if you have trouble again in the future. I apologize for any inconvenience this has caused. If you have any more information to add, please reply to this email. I’ve also passed your report on to our content review team, who will look into the problem you noticed. You should receive a confirmation email from Google Wallet shortly, if you haven’t already. Since we haven’t met your expectations we’ve granted you a refund. Thanks for reporting this issue, and I’m sorry we’ve missed an opportunity to give you an enjoyable experience. They gave me a credit and are going to report the issue to the content team. I’ll update this post once I hear back from them. They don’t have phone support, so I will send them the details through online support and see if I can get my money back or a credit. I’m a little peeved, but I want to watch the movie and I figure I can deal with YouTube the next day to get my money back. I go back to the movie details page and see this:Īh ha! Under the movie title, it states the the movie is “Quality: 480 (DVD equivalent)”. So now I know it’s not a problem with my internet connection. I plug my laptop into the wired network and check my network speed.

I was on WiFi at the time so I thought it might be due to my network connection speed – sometimes streaming services will do what is called “adaptive streaming”, which means it will adjust the resolution that is streamed based on the users internet connection. I want to make sure I am getting at least 720p, so I click on settings and see this…480p being the highest resolution available. I purchase it from and start to play it. See the “HD” next to the price below? Wouldn’t you think that means 720p or better? I go to and find Argo and they have (what I think is) the HD version for the same price as, $3.99.

You can stream HD to Kindle Fire HD, Xbox 360, PS3, Roku, TiVO or other compatible devices, but I don’t have any of them. I go to and find Argo but they only have it in SD for laptop. 720 scan lines is generally the minimum even though many systems greatly exceed that. While there is no specific meaning for high-definition, generally any video image with more than 480 horizontal lines (North America) or 570 lines (Europe) is considered high-definition. High-definition video is video of higher resolution than is standard. Here’s the definition of HD video from Wikipedia: I was expecting at least 720p since it was advertised as HD, but the highest resolution available was 480p.

Youtube movies 480p